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Access for Your Customers |
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BettaWalka Pro has an integrated Customer access module. With this module, you can choose to give your customers access to the system, enlisting their help in keeping your data complete and up to date. They can request changes to their information, which you can then approve. They can also make new service or cancellation requests, again subject to your approval. Unique to BettaWalka, customer access is a total two-way information system. Your customers can see the notes and pictures that you record when you report services to the system. For example, if a Customer's Dog is sick, they don't have to wait to come home to read the note about how the walk went – they can log on to BettaWalka Pro and read the notes you sent when you dropped the Dog at home. Above all, you have control which customers have access to this information – you could choose to charge for this premium level of service, or block customers who don't use it appropriately.
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